Hi I recently received my new phone switching SafeLink to assurance because SafeLink ke...

GetHuman1924413's customer service issue with Assurance Wireless from January 2019

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The issue in GetHuman1924413's own words
Hi I recently received my new phone switching SafeLink to assurance because SafeLink kept sending me defective phones and wanted me to purchase a phone and they'd send me a new sim card free even though the defective phones are on them and not my doing.so I switched to assurance being confident you could assist me but this phone makes people sound like they're under water.ive factory reset this phone probably once a week hoping the next time I won't have any problems but unfortunately it hasn't helped.thanks,Christine weaver ***-***-****
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Assurance Wireless

Customer service issue
Reported by GetHuman1924413
Jan 8th, 2019 - a mon ago
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Timeline
GetHuman1924413 started working on this issue
Jan 8th 6:53pm