Ended up cancelling the service(did not want to) because you would not solve my issue.

GetHuman1466948's customer service issue with Assurance Wireless from November 2018

Help with my Assurance Wireless issue
The issue in GetHuman1466948's own words
transfer data from one phone to another ... tried to transfer data from one phone(your phones) to another I Did not get help!!! Ended up cancelling the account Your service is terrible!! I will not recomend you to any one. Did not want to cancel but your people did not know what they were doing and encouraged the cancellation.
They were asking me to me to do things that I did not know how to do or just could not do.
Sending me a better phone and transfering the data to it from the phone I sent back.
no
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Assurance Wireless

phone service
Customer service issue
Reported by GetHuman1466948
Nov 1st, 2018 - a mon ago
I have an issue with Assurance Wireless too
Fixed
Seen by 4 customers so far
Similar issue to 2478 others
0 customers following this
Items needed
Name on the account
Phone number
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Last 4 of SSN
Timeline
GetHuman1466948 started working on this issue
Nov 1st 8:59pm
GetHuman1466948 indicated the issue is not fixed yet.
Nov 5th 7:57pm
GetHuman1466948 indicated the issue is not fixed yet.
Nov 5th 8:05pm
GetHuman1466948 indicated the issue is not fixed yet.
Nov 5th 8:06pm