MY WIRELESS PHONE WONT OPEN, AND IT CLOSES ON ITS OWN

GetHuman818200's customer service issue with Assurance Wireless from June 2018

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The issue and preferred resolution, in GetHuman818200's own words:
The problem I ran into: MY WIRELESS PHONE WONT OPEN, AND IT CLOSES ON ITS OWN
I trust that Assurance Wireless will make this right and come up with a resolution that is fair.
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Assurance Wireless

Customer service issue
Reported by GetHuman818200
Jun 25th, 2018 - 2 mons ago
I have an issue with Assurance Wireless too
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Seen by 2 customers so far
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Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman818200 started working on this issue
Jun 25th 2:55pm