The issue and preferred resolution, in GetHuman-mamaoftw's own words:
i applied for a ***urance wireless phone and never recieved it. i got a letter in the mail stating that i had to use the phone at least once a month to keep it active. the phone was stolen off my porch where the mailman or fedex man left iit. will u please send me another phone cause i am a vetern and disabled
I trust that Assurance Wireless will make this right and come up with a resolution that is fair.
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