Launcher always freezing up calls drop or don't work - Anything, text, talk, or browse...

GetHuman-knwever's Lost or damaged phone issue with Assurance Wireless from April 2018

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The issue and preferred resolution, in GetHuman-knwever's own words:
Anything, text, talk, or browse ... Launcher always freezing up calls drop or don't work
I spend more time waiting on launcher to unfreeze that i cant even use the phone.
A different phone because I've already contacted your customer support twice we did a factory reset and everything else he told me to do and it still doesn't work I think a fair resolution would be to send me a new phone
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Assurance Wireless

Text, call and launcher the phone
Lost or damaged phone issue
Reported by GetHuman-knwever
Apr 22nd, 2018 - 3 mons ago
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Last 4 of SSN
Timeline
GetHuman-knwever started working on this issue
Apr 22nd 11:03pm