I have just had my Asda food order delivered . I am furious . Not only was a carton of...

GetHuman3739624's customer service issue with Asda from October 2019

Help with my Asda issue
First: share to improve GetHuman3739624's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3739624 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman3739624's own words
I have just had my Asda food order delivered . I am furious . Not only was a carton of sour cream bashed and spilt over the full box of shopping but the packaging on the large pack of chicken ******* was in pieces . I understand that cartons of cream can get burst but for the plastic pack of chicken breast to be in such a mess the tray must have been thrown into the van with a huge amount of force. I would appreciate if my shopping was handed with more care . I now have to make a trip to the supermarket as both items were for my family’s dinner tonight . I would like a measure of compensation for the inconvenience of having to wash all the products affected and make a journey to the supermarket to buy replacement items . This was of course the journey I was trying to avoid in the first place by ordering my shopping online . *Regards*Tracy Thom

GetHuman3739624 did not yet indicate what Asda should do to make this right.

How GetHuman3739624 fixed the problem

We are waiting for GetHuman3739624 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Asda's attention and get better help faster. Tap below to get started.
Having Asda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Asda

Customer service issue
Reported by GetHuman3739624
Oct 10th, 2019 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 921 others
0 customers following this

Timeline

GetHuman3739624 started working on this issue
Oct 10th, 2019 4:12pm
GetHuman3739624 indicated the issue is not fixed yet.
Oct 11th, 2019 7:38am
GetHuman3739624 indicated the issue is not fixed yet.
Oct 11th, 2019 7:39am
GetHuman3739624 indicated the issue is not fixed yet.
Oct 11th, 2019 7:39am
GetHuman3739624 indicated the issue is not fixed yet.
Oct 11th, 2019 7:43am