I was given an ancestry DNA Testing Kit for christmas and activated it in august. On Au...

GetHuman5221218's Problem With Ancestry DNA issue with Ancestry.com from September 2020

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The issue in GetHuman5221218's own words
I was given an ancestry DNA Testing Kit for christmas and activated it in august. On August ** I received a phone message from ancestry dna that the kit had been received and I would be able to follow the progress. So far since then I have had nothing but trouble. Any way I have been on the phone and the computer many times trying to resolve this. One customer support person said I should be able to resolve the issue through the ancestry activation code .*The code is H*R-*G*U-*L*N-*U*Z.

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Ancestry.com

Problem With Ancestry DNA issue
Reported by GetHuman5221218
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1285 others
0 customers following this

Timeline

GetHuman5221218 started working on this issue
Sep 1st, 2020 6:52pm
GetHuman5221218 indicated the issue is not fixed yet.
Sep 3rd, 2020 8:45pm
GetHuman5221218 indicated the issue is not fixed yet.
Sep 23rd, 2020 6:48pm
GetHuman5221218 indicated the issue is not fixed yet.
Sep 23rd, 2020 6:50pm