I was given an ancestry DNA Testing Kit for christmas and activated it in august. On Au...
GetHuman5221218's Problem With Ancestry DNA issue with Ancestry.com from September 2020
Help with my Ancestry.com issue
First: share to improve GetHuman5221218's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5221218 may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman5221218's own words
I was given an ancestry DNA Testing Kit for christmas and activated it in august. On August ** I received a phone message from ancestry dna that the kit had been received and I would be able to follow the progress. So far since then I have had nothing but trouble. Any way I have been on the phone and the computer many times trying to resolve this. One customer support person said I should be able to resolve the issue through the ancestry activation code .*The code is H*R-*G*U-*L*N-*U*Z.
GetHuman5221218 did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman5221218 fixed the problem
We are waiting for GetHuman5221218 to fix the problem and share the solution with the rest of us customers.
Please help with my Ancestry.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.