Dear Folks, I am an existing member of long standing with a $*** per annum membership l...

GetHuman2760968's customer service issue with Ancestry.com from April 2019

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The issue in GetHuman2760968's own words
Dear Folks, I am an existing member of long standing with a $*** per annum membership level. I have just paid an additional membership of $**.** on Order Date: **********, Order Number: *********, on top of my existing membership to access a single page record, No. *****, Marie Meeny, Year of Commencement ****, in Teachers Records, originally from Public Records Office Victoria. It is held within Ancestry’s “Victoria, Australia, Selected Trial Brief and Correspondence Registers and Other Images, ****-****.”**I discovered that this archive appears not to be searchable. There are **** pages of data and it appears that it is necessary to go through every page by getting it fully onto the screen at a cost of $*.** each time in order to find a single. Please advise me of how to access this single page containing No. *****. Thanks. Martin

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Ancestry.com

Customer service issue
Reported by GetHuman2760968
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3904 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday

Timeline

GetHuman2760968 started working on this issue
Apr 17th, 2019 6:09am
GetHuman2760968 indicated the issue is not fixed yet.
Apr 20th, 2019 6:38am

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