When registering the kit for my wife I put her married name instead of her maiden name...

GetHuman-hojud's customer service issue with Ancestry.com from March 2019

Help with my Ancestry.com issue
The issue in GetHuman-hojud's own words
I want the results of the kit to reflect her family. ... When registering the kit for my wife I put her married name instead of her maiden name on the registration. Is it possible to change this so that it is associated with her family name instead of my family as far as the ancestry records will show. I want to change the name for the kit to reflect her family (Maiden) name.
The instructions should have indicated to use the maiden name for a female when registering a DNA kit.
Correcting the name on the kit registration.
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Ancestry.com

Ancestry DNA kit
Customer service issue
Reported by GetHuman-hojud
Mar 28th, 2019 - a mon ago
I have an issue with Ancestry.com too
Fixed
Seen by 8 customers so far
Similar issue to 3633 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-hojud started working on this issue
Mar 28th 2:10pm
GetHuman-hojud indicated the issue is not fixed yet.
Mar 31st 9:04pm