This company is a joke.

GetHuman-mmerlino's customer service issue with Ancestry.com from February 2019

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The issue in GetHuman-mmerlino's own words
Waiting on hold for help then I hung up phone for u to call me back. What was I supposed to do? ... I have not received my Dna results as yet. I sent my data on dec **, ****. Today was Poor connections on email for support*United States.**Thanks for your help* Margaret merlino
PROBLEM NOT FIXED
I want my results sent to me indicating from Ancestry etc.
New customer. Expected better service
No
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Ancestry.com

DNA results not received. My problem was not FIXED!!!!!
Customer service issue
Reported by GetHuman-mmerlino
Feb 17th, 2019 - 8 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 20 customers so far
Similar issue to 2922 others
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-mmerlino started working on this issue
Feb 17th 2:38pm
GetHuman-mmerlino indicated the issue is not fixed yet.
Feb 17th 2:48pm