I've had my DNA results for several years now. Each year I tell myself I will use*pay...

GetHuman-ponzoha's customer service issue with Ancestry.com from November 2018

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The issue in GetHuman-ponzoha's own words
I've had my DNA results for several years now. Each year I tell myself I will use*pay for the tools available on the website to help me discover my past. However, it's hard to know where to begin. I've looked at the website links and all seem to be helpful but they are all discreet. It would be nice to have a resource that provides and overall view of the website and how best to use the tools. I'm wondering if there's a Dummies Guide that would help people like me get started? Winter is coming and I would like to begin my journey this year rather than waiting another year or two or never... Any suggestions?
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Customer service issue
Reported by GetHuman-ponzoha
Nov 2nd, 2018 - a mon ago
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GetHuman-ponzoha started working on this issue
Nov 2nd 3:58am