I had to temporarily cancel my subscription not long ago and now I have been put in my...

GetHuman-tinnafra's customer service issue with Ancestry.com from August 2018

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The issue in GetHuman-tinnafra's own words
I had to temporarily cancel my subscription not long ago and now I have been put in my own tree as a guest I wanted to change my billing date from the **th to the*rd of each month. Now I have to wait until Sept.*rd before I can get it started again. This is really hard for me as I am disabled and live month to month so my bills are paid and I cannot even buy what I need like soap, etc because I had to make sure to have my payment taken out. I waited sometimes until the **th of the month why is it I had to wait * extra days?
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Customer service issue
Reported by GetHuman-tinnafra
Aug 25th, 2018 - 4 mons ago
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Aug 25th 5:43pm