I would like my dna results please. O*n ********* I get so many emails from you and I c...
GetHuman1021806's customer service issue with Ancestry.com from August 2018
Help with my Ancestry.com issue
First: share to improve GetHuman1021806's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1021806 to get a Ancestry.com rep on the line!
Always use the GetHuman Phone tocall Ancestry.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1021806 may need:
Account holder name, Billing address, Email address on account, and Your birthday
The issue in GetHuman1021806's own words
I would like my dna results please. O*n ********* I get so many emails from you and I cannot navigate through all the unnecessary information. I would just like the results please. Please send them asap without all the unnecessary stuff. I do not want to start a tree. I just want the results. Its very frustrating that you do not have a phone number that works. Andrew McCartney
GetHuman1021806 did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman1021806 fixed the problem
We are waiting for GetHuman1021806 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.