I have been trying to contact you and sent several emails to let you know that all this...

GetHuman914549's customer service issue with Ancestry.com from July 2018

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The issue in GetHuman914549's own words
I have been trying to contact you and sent several emails to let you know that all this time I have been trying to get help with kit I bought because I have medical issues that will not allow me to be able to give a sample to find out about my DNA, I have been in contact with **andme, and they finally told me after all this time and emails back and forth that I should contact you. I have not received any kind of confirmation that you have received my emails about the problem.
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Ancestry.com

Customer service issue
Reported by GetHuman914549
Jul 25th, 2018 - 10 mons ago
I have an issue with Ancestry.com too
Fixed
Seen by 8 customers so far
Similar issue to 1007 others
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Items needed
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Timeline
GetHuman914549 started working on this issue
Jul 25th, 2018 3:33am
GetHuman914549 indicated the issue is not fixed yet.
Jul 25th, 2018 4:21pm
GetHuman914549 indicated the issue is not fixed yet.
Jul 26th, 2018 11:25am