MY WIFE AND I SUBSCRIBED TO ANCESTRY DNA. MY RESULTS H*L*G*X*Z*D*CAU SUBMITTED WITH RE...

GetHuman-kdhabq's customer service issue with Ancestry.com from June 2018

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MY WIFE AND I SUBSCRIBED TO ANCESTRY DNA. MY RESULTS H*L*G*X*Z*D*CAU SUBMITTED WITH RESULTS REQUESTED TO email *****@***.com WAS RECEIVED SEVERAL DAYS AGO. IT WAS ALSO RECEIVED ON *****@***.com**Wy wife H*M*USK*E*Z*Q** SUBMITTED WITH RESULTS REQUESTED TO email *****@***.com. SHE HAS NOT RECEIVED THE RESULTS AND WE ASSUME SHE HAS BEEN DROPPED. WE GET NOTHING FOR OUR MONEY (A GIFT) AND WE WERE ANXIOUS FOR THE RESULT AS HER MOTHER DIED IN CHILDBIRTH. IF SOMETHING IS WRONG WITH SENDING AN email REPORT CAN YOU PLEASE SEND TO: NELEEN HARPER* **** MORRIS ST NE APT **** ALBUQUERQUE NM *****
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Ancestry.com

Customer service issue
Reported by GetHuman-kdhabq
Jun 29th, 2018 - 10 mons ago
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GetHuman-kdhabq started working on this issue
Jun 29th, 2018 5:32pm
GetHuman-kdhabq confirmed the issue is fixed. Hooray!
Jun 29th, 2018 9:04pm