I never recieved my package

GetHuman-touchofk's customer service issue with Ancestry.com from June 2018

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The issue and preferred resolution, in GetHuman-touchofk's own words:
The problem I ran into: I never recieved my package
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Customer service issue
Reported by GetHuman-touchofk
Jun 25th, 2018 - 2 mons ago
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GetHuman-touchofk started working on this issue
Jun 25th 10:59pm