A married couple have the same email address and are wanting to activate their DNA kit...
GetHuman-tamalama's customer service issue with Ancestry.com from June 2018
A married couple have the same email address and are wanting to activate their DNA kit and also lives in Canada. The first one is done but can’t fogure out how to do the second one
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-tamalama
Jun 24th, 2018 - 2 mons ago
I have an issue with Ancestry.com too
Similar issue to 777 others
1 customer following this
GetHuman-tamalama started working on this issue
Jun 24th 7:31pm
GetHuman-tamalama confirmed the issue is fixed. Hooray!
Jun 25th 2:26am