I am Kathy Christensen. There is another account for Jann Gruber. She is my sister and...
GetHuman639096's Missing test results issue with Ancestry.com from April 2018
The issue and preferred resolution, in GetHuman639096's own words:
I am Kathy Christensen. There is another account for Jann Gruber. She is my sister and died. I mailed in my test sample and haven't heard back.
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ancestry.com email you?
Follow this issue
See how GetHuman639096 fixes it.
Missing test results issue
Reported by GetHuman639096
Apr 29th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
Similar issue to 995 others
0 customers following this
GetHuman639096 started working on this issue
Apr 29th 5:42am