Want to activate spouses DNA. Kit.we only have one e*mail address.Can't activate.I have...

GetHuman-green_pl's customer service issue with Ancestry.com from April 2018

Help with my Ancestry.com issue
The issue in GetHuman-green_pl's own words
The problem: Want to activate spouses DNA. Kit.we only have one e*mail address.Can't activate.I have an account.
GetHuman-green_pl did not yet indicate what Ancestry.com should do to make this right.
I have an issue with Ancestry.com too
How GetHuman-green_pl fixed the problem
We are waiting for GetHuman-green_pl to fix the problem and share the solution with the rest of us customers.
Please help with my Ancestry.com issue
Do you have a customer issue as well?
We can help you get Ancestry.com's attention and get better help faster. Tap below to get started.
Having Ancestry.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ancestry.com email you?
This email address isn't valid

Ancestry.com

Customer service issue
Reported by GetHuman-green_pl
Apr 28th, 2018 - 5 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1470 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman-green_pl started working on this issue
Apr 28th 9:08pm
GetHuman-green_pl indicated the issue is not fixed yet.
May 2nd 3:17am