Don’t get emails need to reset p***word

GetHuman638226's customer service issue with Ancestry.com from April 2018

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Help with my Ancestry.com issue
Before contacting them, items GetHuman638226 may need:
Account holder name, Billing address, Email address on account, and Your birthday
GetHuman638226's next move: have a Ancestry.com rep call.
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The issue and preferred resolution, in GetHuman638226's own words:
The problem I ran into: Don’t get emails need to reset p***word
I trust that Ancestry.com will make this right and come up with a resolution that is fair.
Help with my Ancestry.com issue
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Ancestry.com

Customer service issue
Reported by GetHuman638226
Apr 28th, 2018 - 3 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 4 customers so far
Similar issue to 993 others
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Timeline
GetHuman638226 started working on this issue
Apr 28th 7:59pm