I just emailed you asking you for help, and you replied you had sent a text to my phone...

GetHuman637871's tech support issue with Ancestry.com from April 2018

Help with my Ancestry.com issue
The issue in GetHuman637871's own words
I just emailed you asking you for help, and you replied you had sent a text to my phone to enter. I don't have a cell phone. My number is a home phone.
GetHuman637871 did not yet indicate what Ancestry.com should do to make this right.
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Ancestry.com

tech support issue
Reported by GetHuman637871
Apr 28th, 2018 - 5 mons ago
I have an issue with Ancestry.com too
Not resolved
Seen by 3 customers so far
Similar issue to 1461 others
0 customers following this
Items needed
Account holder name
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Timeline
GetHuman637871 started working on this issue
Apr 28th 5:45pm
GetHuman637871 indicated the issue is not fixed yet.
Apr 28th 7:00pm