It wasn’t cancelled - Cancel my membership - I was supposed to get a full refund and it...

GetHuman604464's customer service issue with Ancestry.com from April 2018

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The issue in GetHuman604464's own words
Cancel my membership ... It wasn’t cancelled
I was supposed to get a full refund and it’s been ** days
The full refund I was offered
I have an issue with Ancestry.com too
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Ancestry.com

Family tree
Customer service issue
Reported by GetHuman604464
Apr 17th, 2018 - 5 mons ago
I have an issue with Ancestry.com too
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Seen by 1 customer so far
Similar issue to 1497 others
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Items needed
Account holder name
Billing address
Email address on account
Your birthday
Timeline
GetHuman604464 started working on this issue
Apr 17th 5:42pm
GetHuman604464 reviewed the items needed
Apr 17th 5:43pm