My husband had a stroke and needs to have his walker to be mobile. Also he has multipl...

GetHuman967437's customer service issue with American Airlines from August 2018

3 views
 | 
2645 similar
 | 
0 following
Help with my American Airlines issue
How did GetHuman967437 do it?
Waiting to hear how GetHuman967437 fixed the problem to share with other customers.
The issue in GetHuman967437's own words
My husband had a stroke and needs to have his walker to be mobile. Also he has multiple joint replacements so has to be hand screened or in the big screening machines. How do I handle the walker? Do I need some kind of cover for it when taken to baggage, like infant carriers? Also, is there early boarding and how do I get one?*Is there transportation available for us from ticketing and check in to the gate?*We are traveling on September * to Charlotte NC and then taking another plane to Myrtle beach. It appears our connecting times are tight. We actually leave at *:**am from Phoenix Sky Harbor. Our return flight is on September **, just reversing the flights.
GetHuman967437 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman967437 fixed the problem
We are waiting for GetHuman967437 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman967437 fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman967437
Aug 8th, 2018 - 8 mons ago
I have an issue with American Airlines too
Fixed
Seen by 3 customers so far
Similar issue to 2645 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman967437 started working on this issue
Aug 8th, 2018 6:23pm
GetHuman967437 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 10:24pm