I have * books I want to publish with Amazon. I cannot use the Kindle App to format the...

GetHuman5875739's customer service issue with Amazon from March 2021

Help with my Amazon issue
Before contacting them, items GetHuman5875739 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5875739's own words
I have * books I want to publish with Amazon. I cannot use the Kindle App to format them because I have AMD in both eyes and cannot see the directions on the window on miy computer screen. I want to know if Amazon has a department or anyone I can email the books to and pay them to do it for me. I have magnifier on miy HP laptop and I can see fine using white print on a black background. The Kindle app is bright white and it is impossible to read. Please help. my email address is: *****@***.com. My phone number is ***-***-**** My name is Richard Beal. my autors name is R.C. Beale

GetHuman5875739 did not yet indicate what Amazon should do to make this right.

How GetHuman5875739 fixed the problem

We are waiting for GetHuman5875739 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman5875739
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 65740 others
0 customers following this

Timeline

GetHuman5875739 started working on this issue
Mar 22nd 9:25pm
GetHuman5875739 shared this issue with others over email
Mar 22nd 9:26pm