I have been working with Amazon customer service since ********* to obtain reimbursemen...

GetHuman5014845's customer service issue with Amazon from July 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5014845's own words
I have been working with Amazon customer service since ********* to obtain reimbursement of my order (****-*******-********) that was stolen from a U.S. Post Office. On my last chat online , dated *********, with Amazon agent Jaspry, the matter was turned over to Amazon A to Z guarantee office & I was told that I would receive an Email from them within ** hours. It is now ** days (***?****) later & I still have not received an Email, nor contact via telephone from A to Z Amazon. Please assist.

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How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
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Amazon

Customer service issue
Reported by GetHuman5014845
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 89394 others
0 customers following this

Timeline

GetHuman5014845 started working on this issue
Jul 8th 7:56pm