Greeting from Amazon,*We were unable to validate important details about your Amazon ac...

GetHuman4608387's customer service issue with Amazon from April 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4608387's own words
Greeting from Amazon,*We were unable to validate important details about your Amazon account so your account has been placed on hold pending additional verification. At this time, we need you to confirm your address information so we can remove the hold.*At your earliest convenience, please verify now of a current bill (utility bill, phone bill or similar), showing your name and address. If the owner of the payment method is different from the account holder, please prvide current bills for both.*Pgfhr**l**e*fs*eefdg**dr*af**e**ss*fg**gee gd**d*fvf*g*r*ei*we*re*se**r*wisd*w**tgrd**gr e*wr*t**ewr*ofgd*r** confirm your information ** dwa***Verification Now***eaw *****If you do not respond within * days of this email, your Amazon account will be suspended and you will no longer be able to access. *We apologize for any inconvenience this may have caused you and appreciate your patience with our security measures. **We hope to see you again soon. **Sincerely,**Amazon

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Customer service issue
Reported by GetHuman4608387
Apr 8th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 53694 others
0 customers following this

Timeline

GetHuman4608387 started working on this issue
Apr 8th, 2020 10:20pm