Receiving e-mail that looks like it's from Amazon, Subject: Notice alert your Amazon ac...

GetHuman4120261's customer service issue with Amazon from December 2019

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4120261's own words
Receiving e-mail that looks like it's from Amazon, Subject: Notice alert your Amazon account ! with address from: *****@***.com. e-mail stated "Greetings from Amazon **We have placed a hold on your Amazon account and all pending orders.**We took this action the billing information you provided did not match the information on file with the card issuer.**To resolve this issue, please verify now with the billing name, address, and telephone number registered to your payment card. if you have recently moved, you may need to update this information with the card issuer." I'm not sure if this is a valid request from Amazon. Please advise

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Amazon

Customer service issue
Reported by GetHuman4120261
Dec 19th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 54618 others
0 customers following this

Timeline

GetHuman4120261 started working on this issue
Dec 19th, 2019 3:50am

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