Hello. My order ID ***-*******-******* arrived today. The package contains four bottles...

GetHuman-lvlrdka's customer service issue with Amazon from October 2019

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The issue in GetHuman-lvlrdka's own words
Hello. My order ID ***-*******-******* arrived today. The package contains four bottles of TRESemm* Shampoo, but the box was banged up, there was no padding to prevent the bottles from being knocked around, and two of the bottles had the caps partially unscrewed and were leaking (probably due to the lack of padding, so the caps were knocked loose).**I made an unpacking video to show that the bottles were leaking, because I noticed a bit dripping from the box, and around *:** mark in the video is when I show that the caps on two of the bottles were loose:*https:**photos.google.com*share*AF*QipNAGhpXs*qg*f*ZPiUJ*XMaRv*FMlPUu*Ijdpv*rz*H*yeybfvi*nxYDnPPYulrRQ*photo*AF*QipOE*jJZjczsnEOLKBpij*NlS*j*VehV-qtp*Y**?key*ZzFEY**HZHBsS*hRb*FBRzlscEx*a*dheUtiZHln

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Amazon

Customer service issue
Reported by GetHuman-lvlrdka
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 222246 others
0 customers following this

Timeline

GetHuman-lvlrdka started working on this issue
Oct 17th, 2019 2:31am