faulty product: I purchased a ** oz. bottle of Dawn Power Dissolver from Amazon Prime s...

GetHuman-dmmagnus's customer service issue with Amazon from May 2019

Help with my Amazon issue
First: share to improve GetHuman-dmmagnus's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-dmmagnus's own words
faulty product: I purchased a ** oz. bottle of Dawn Power Dissolver from Amazon Prime some time ago. First, it was poorly packaged or mistreated during transport. It arrived nearly open, in a wet box, the bottle no longer full. I contacted Amazon Prime and no action was the result. Now it is unusable because it has congealed into a sloppy Jello-like substance, un-pumpable. I would like to have it replaced since I cannot find it in any store.
GetHuman-dmmagnus did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-dmmagnus fixed the problem
We are waiting for GetHuman-dmmagnus to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-dmmagnus
May 18th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 165861 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-dmmagnus started working on this issue
May 18th 3:45pm
GetHuman-dmmagnus indicated the issue is not fixed yet.
May 21st 10:58pm