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Email address on the account, Order number, Name on the account, and Billing address
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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman2464667's own words
You delivered a Samsung UN**H**** ** inch TV on Friday ***. The box was badly damaged on one corner like it was dropped (accordian pleats on corner of box. Another corner was ripped clear through. I photographed the box and then opened it. Styrofoam packing is cracked. Inside, along one edge there is a round impression in the film covering the screen about the size of the bottom of a drinking class and adjacent to that where the screen meets the frame, some plastic is bent up. I can*t tell if this plastic is a protective piece that should be removed or is part of the screen and didn't want to start peeling things away so just stopped to write to you. Clearly there has been some physical trauma in transit so am thinking I need to exchange this. There were few of this model left. How do I proceed to do this.
GetHuman2464667 did not yet indicate what Amazon should do to make this right.
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