I don't want Amazon Prime, I only signed up for the ** day free trial, but you charged...

GetHuman2463823's customer service issue with Amazon from March 2019

4 views
 | 
137233 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2463823 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2463823's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2463823 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2463823's own words
I don't want Amazon Prime, I only signed up for the ** day free trial, but you charged my Amex card anyway. I decided to let the * month go uncontested, and then cancel.**I tried to cancel but my Amazon account is unjustly locked due to a dispute so I can't get into the account to cancel. The right thing is that you credit me for the one month, AND cancel the Amazon Prime account. Eventually I might want Prime, but the time is not right at the present.**PLEASE CANCEL AMAZON PRIME for me.**Thank you,*Morrison Boyette***Phone: *** ***-***** Cell: ***-***-****, ***-***-***** fax: ***-***-*****email: *****@***.com **------ Original Message ------*Received: Tue, ** Mar **** **:**:** PM EDT*From: Amazon Prime ******@***.com**To: *****@***.com*Subject: Morrison: Reminder That Your Prime Membership is Renewing Soon**** ** Your access to Prime benefits such as FREE Two-Day Shipping and more will continue* Amazon.com ** Your Prime * Today's Deals * Prime Insider* *** ** Dear Morrison,** This is a reminder that your Prime membership will be renewing soon.** On March **, ****, your account will be charged $**.** (plus any applicable taxes) for another month of Prime. You'll keep enjoying your Prime benefits, including unlimited FREE Two-Day Shipping, unlimited streaming of thousands of movies and TV episodes, ad-free access to over two million songs, free unlimited photo storage, exclusive **-minute early access to Lightning Deals, free Kindle books, and more.** If you do not wish to continue your membership, please visit the Manage Your Prime Membership page. You will lose access to your Prime benefits and your card will not be charged.** Thanks for being a member of Amazon Prime.
GetHuman2463823 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2463823 fixed the problem
We are waiting for GetHuman2463823 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2463823 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman2463823
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 137233 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2463823 started working on this issue
Mar 12th 7:24pm