I don't want Amazon Prime, I only signed up for the ** day free trial, but you charged...

GetHuman2463823's customer service issue with Amazon from March 2019

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The issue in GetHuman2463823's own words
I don't want Amazon Prime, I only signed up for the ** day free trial, but you charged my Amex card anyway. I decided to let the * month go uncontested, and then cancel.**I tried to cancel but my Amazon account is unjustly locked due to a dispute so I can't get into the account to cancel. The right thing is that you credit me for the one month, AND cancel the Amazon Prime account. Eventually I might want Prime, but the time is not right at the present.**PLEASE CANCEL AMAZON PRIME for me.**Thank you,*Morrison Boyette***Phone: *** ***-***** Cell: ***-***-****, ***-***-***** fax: ***-***-*****email: *****@***.com **------ Original Message ------*Received: Tue, ** Mar **** **:**:** PM EDT*From: Amazon Prime ******@***.com**To: *****@***.com*Subject: Morrison: Reminder That Your Prime Membership is Renewing Soon**** ** Your access to Prime benefits such as FREE Two-Day Shipping and more will continue* Amazon.com ** Your Prime * Today's Deals * Prime Insider* *** ** Dear Morrison,** This is a reminder that your Prime membership will be renewing soon.** On March **, ****, your account will be charged $**.** (plus any applicable taxes) for another month of Prime. You'll keep enjoying your Prime benefits, including unlimited FREE Two-Day Shipping, unlimited streaming of thousands of movies and TV episodes, ad-free access to over two million songs, free unlimited photo storage, exclusive **-minute early access to Lightning Deals, free Kindle books, and more.** If you do not wish to continue your membership, please visit the Manage Your Prime Membership page. You will lose access to your Prime benefits and your card will not be charged.** Thanks for being a member of Amazon Prime.
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Customer service issue
Reported by GetHuman2463823
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
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GetHuman2463823 started working on this issue
Mar 12th 7:24pm