My name is Willie Brown. I placed an order using my sons debit card because i dont own...

GetHuman2462158's customer service issue with Amazon from March 2019

4 views
 | 
137173 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2462158 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2462158's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman2462158's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2462158's own words
My name is Willie Brown. I placed an order using my sons debit card because i dont own one of my own. I placed an order to have it sent to Kotase Brown's address which my sons address is *** W. Cypress Street, Charleston Mo. *****. The money was taken right before my account was closed which is unprofessional. I ordered a Starter and a digital iphone *plus screen replacement. I got an email stating that my account was closed then shortly after one saying that order had been shipped. This morning at * oclock i received one again saying that account was closed and all orders were canceled. So, im confused. If my order was cancelled then i need my money back asap. I have a bad heart and was depending on receiving my starter on time to be installed for my cardiologist appointment tomorrow. Now i have to reschedule my appointment and hope to god i live that long because you all cancelled my order and took my money. I explained the whole situation to you, so for whatever it is worth i need my items or give me my money back. Who does my lawyer need to get in contact with to settle this misunderstanding. I would appreciate it if you take this into consideration and solve the problem quickly
GetHuman2462158 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2462158 fixed the problem
We are waiting for GetHuman2462158 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2462158 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman2462158
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 137173 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman2462158 started working on this issue
Mar 12th 4:26pm