I‘m trying to contact the support since months because on the website you only offer th...

GetHuman2459881's customer service issue with Amazon from March 2019

137040 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2459881 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2459881's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2459881 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2459881's own words
I‘m trying to contact the support since months because on the website you only offer the hotline service which is unfortunately not available for me.*I live in Italy and ordered a face powder from the USA via amazon.com.*Here’s the order number: ****-*******-********Ordered on **th of October **** for **.**$*The parcel was shipped and the UPS tracking even said my address can not be found, although I received many parcels before without any problems!*So after a few days it shows the status *delivered“ but somewhere in Milan. I live in Rome. So what does this even mean?!*I tried to contact ups but they couldn’t help me except from saying that it’s a ups center in Milan where it got delivered.*I’m very disappointed because I payed money for something I never received! And it takes me months already trying to solve this problem because the customer service is so hard to reach.*So amazon should finally solve this problem and either refund me the money I payed for nothing or send me the item I ordered.
GetHuman2459881 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2459881 fixed the problem
We are waiting for GetHuman2459881 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2459881 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2459881
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 137040 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2459881 started working on this issue
Mar 12th 10:41am