I used to have Amazon account. stopped using it for a year or so - not needed.*I opened...

GetHuman-banderac's customer service issue with Amazon from February 2019

4 views
 | 
126916 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-banderac to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-banderac's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman-banderac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-banderac may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-banderac's own words
I used to have Amazon account. stopped using it for a year or so - not needed.*I opened new Amazon account in Nov - which was frozen on first order.*I got lots of weird emailsEventually got email "unable to confirm billing details for mastercard ending in **." Asked me to have bank fax info. I suspected phishing email and did not respond.*This mastercardwas linked to my Pay pal account in the past.*Paypal is now linked to a visa card and mastercard was removed. *I want to re-activate the new amazon account.* I have no idea what my log in * password is. tried resetting it various time when problem first occurred because I had misleading emails from amazon prior to receiving communication about mastercard.
GetHuman-banderac did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-banderac fixed the problem
We are waiting for GetHuman-banderac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-banderac fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-banderac
Feb 16th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 126916 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-banderac started working on this issue
Feb 16th 1:42pm