Good evening, **I hope this email finds you well.**I am a current amazon flex driver wo...

GetHuman-jon_mcew's customer service issue with Amazon from January 2019

3 views
 | 
108750 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-jon_mcew to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jon_mcew's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jon_mcew may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jon_mcew's own words
Good evening, **I hope this email finds you well.**I am a current amazon flex driver working for a third party company that work for amazon in the uk. **I was hoping to get some advice*help for anyone at the amazon flex support, there are two issues I am currently having. **The first issue I am having is that for the past two weeks myself and other drivers have been under the impression that amazon flex are paying at higher rate due to the peak season, however our manager informed us a couple of days ago that as of the **th of December our rates have gone down to the lowest they have ever been due to amazon dropping them. I just wanted to check with someone from support to see if this was correct.**The second issue I have been having is that the company itself is claiming that the mileage I have been covering during the working shifts is next to nothing and refusing to pay any extra. I have signed into the app every single shift and put my mileage in and then put it in again when I have finished, is there anyway you could send over all the mileage I have covered and what areas I have been working as unfortunately I didn’t realise I needed to do this separate to the app. **My account email is *****@***.com**Thank you very much for your time and I look forward to your response.**Kindest Regards**Jonathan McEwan
GetHuman-jon_mcew did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jon_mcew fixed the problem
We are waiting for GetHuman-jon_mcew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jon_mcew fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jon_mcew
Jan 8th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 108750 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jon_mcew started working on this issue
Jan 8th 2:11pm