Am on vacation in Mexico. Someone has changed my account*password. When I type in my em...

GetHuman1852804's customer service issue with Amazon from December 2018

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The issue in GetHuman1852804's own words
Am on vacation in Mexico. Someone has changed my account*password. When I type in my email address, it isn’t recognized by Amazon. **Here’s the email I received:***Thanks for visiting Amazon.com! Per your request, we have changed the e-mail address associated with your account**The e-mail address associated with your account has been changed. The old address was *****@***.com. The new address is *****@***.com.**Visit Your Account at Amazon.com to view your orders, make changes to any order that hasn't yet entered the shipping process, update your subscriptions, and much more.**Should you need to contact us for any reason, please know that we can give out order information only to the name and e-mail address associated with your account.**Thanks again for shopping with us.**Thanks for visiting Amazon.com! Per your request, we have changed the e-mail address associated with your account**The e-mail address associated with your account has been changed. The old address was *****@***.com. The new address is *****@***.com.**Visit Your Account at Amazon.com to view your orders, make changes to any order that hasn't yet entered the shipping process, update your subscriptions, and much more.**Should you need to contact us for any reason, please know that we can give out order information only to the name and e-mail address associated with your account.**Thanks again for shopping with us.

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Amazon

Customer service issue
Reported by GetHuman1852804
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 103504 others
0 customers following this

Timeline

GetHuman1852804 started working on this issue
Dec 28th, 2018 10:36pm