hello, Ordered on December **, **** Order* ***-*******-*******, a Samsung Galaxy S* Ed...

GetHuman-kolovosi's customer service issue with Amazon from December 2018

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hello, Ordered on December **, **** Order* ***-*******-*******, a Samsung Galaxy S* Edge. it said used in good condition. after the order was placed i noticed it described more in detail that it had all these scratches on it, and clearly it did not mention this from the beginning. i cancelled the order on dec. **th ****. the answer i got it was too late to return it. it was supposed to be delivered yesterday, traking no. INTLCMA*********...it never arrived. and today i see on my credit card i have been charged for an item that was not clear from the beginning and now late on delivery. please return this item and refund my credit card. since it has not been delivered at all. my name is elias kolovos. please see to resolve this issue as soon as possible. thank you
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Amazon

Customer service issue
Reported by GetHuman-kolovosi
Dec 19th, 2018 - 2 mons ago
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Timeline
GetHuman-kolovosi started working on this issue
Dec 19th, 2018 1:13pm
GetHuman-kolovosi confirmed the issue is fixed. Hooray!
Dec 19th, 2018 1:28pm