I recently ordered two plumbing items: * - Watts Automatic Float Vent ($**.**), and...

GetHuman-essmiths's customer service issue with Amazon from December 2018

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I recently ordered two plumbing items: * - Watts Automatic Float Vent ($**.**), and *- Pressure*Temperature Gauge ($**.**).* A few days later I received the Float Valve and a day or two later, the Pressure*Temp Gauge.* Great - but here's the problem:*a few days later, I received a second Pressure*Temp gauge which I did not order. So my next step was to check my Amazon Visa account to see how I had been charged. Well, the Amazon Visa account charges are completely incomprehensible: It looks like I've been charged three or four times for each of these items. According to my Credit Card, the following descriptions and charges need to be addressed: * AMZN Mktp US*M***U**Z** AMZN Mktp US*M**WQ***** Amazon.com*M**NV*AL** AMZN Mktp US*M**WH*PI**all of these charges amount to a total of $***.** and they all are for various combinations*iterations of the same two devices. The shipping and billing completely confuses me. Basically, I want just one of each items (have two Press*Temp gauges) and will be very happy to pay for one each. Please advise.

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Amazon

Customer service issue
Reported by GetHuman-essmiths
Dec 12th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 93907 others
0 customers following this

Timeline

GetHuman-essmiths started working on this issue
Dec 12th, 2018 8:55pm

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