I recently ordered two plumbing items: * - Watts Automatic Float Vent ($**.**), and...

GetHuman-essmiths's customer service issue with Amazon from December 2018

8 views | 93907 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-essmiths to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-essmiths's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-essmiths may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-essmiths's own words
I recently ordered two plumbing items: * - Watts Automatic Float Vent ($**.**), and *- Pressure*Temperature Gauge ($**.**).* A few days later I received the Float Valve and a day or two later, the Pressure*Temp Gauge.* Great - but here's the problem:*a few days later, I received a second Pressure*Temp gauge which I did not order. So my next step was to check my Amazon Visa account to see how I had been charged. Well, the Amazon Visa account charges are completely incomprehensible: It looks like I've been charged three or four times for each of these items. According to my Credit Card, the following descriptions and charges need to be addressed: * AMZN Mktp US*M***U**Z** AMZN Mktp US*M**WQ***** Amazon.com*M**NV*AL** AMZN Mktp US*M**WH*PI**all of these charges amount to a total of $***.** and they all are for various combinations*iterations of the same two devices. The shipping and billing completely confuses me. Basically, I want just one of each items (have two Press*Temp gauges) and will be very happy to pay for one each. Please advise.

GetHuman-essmiths did not yet indicate what Amazon should do to make this right.

How GetHuman-essmiths fixed the problem

We are waiting for GetHuman-essmiths to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-essmiths fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-essmiths
Dec 12th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 93907 others
0 customers following this


GetHuman-essmiths started working on this issue
Dec 12th, 2018 8:55pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians