Dear Amazon,***On the day this item was delivered I tried to get return instructions on...

GetHuman-mjleibow's customer service issue with Amazon from December 2018

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The issue in GetHuman-mjleibow's own words
Dear Amazon,***On the day this item was delivered I tried to get return instructions on-line at the Amazon site, and could not do so because the order had been cancelled by Amazon. I called customer service and was told that I should not return the item, and should consider the order cancelled. I no longer have the item, so I will not return it. I consider your request for payment to be fraudulent, based on the sequence of events indicated above.***Sincerely,**Michael J. Leibowitz, MD**Amazon Primer member*** **Email: *****@***.com**Cell phone: ***-***-******Home phone: ***-***-****** ******@***.com*Fri ****, *:** AM*Michael J Leibowitz*To help protect your privacy, some content in this message has been blocked. To re-enable the blocked features, click here.*To always show content from this sender, click here.**Amazon**Return Requested*Hello Michael J Leibowitz,*We're writing about your order ***-*******-*******. We wanted to let you know that we delivered your item(s) on Mon, Dec * which we’d previously replaced on Sat, Dec *. Our records indicate that your replacement order was delivered. As we communicated to you when we issued the replacement, the original item(s) need to be returned to us to avoid any charges detailed below, to your American Express.

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Amazon

Customer service issue
Reported by GetHuman-mjleibow
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 92821 others
0 customers following this

Timeline

GetHuman-mjleibow started working on this issue
Dec 11th, 2018 5:17am

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