An order was placed on December *, ****, and charged to the only card I use for Amazon...
GetHuman1729500's customer service issue with Amazon from December 2018
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An order was placed on December *, ****, and charged to the only card I use for Amazon. The order went through and has been delivered. No problem there.*On December *,****, a second order ****-*******-******* for $***.** ($***.** with discount) was placed on the same card. Initially the order appeared to go through fine. On December *, ****, I noticed a message in my account saying my order was not yet shipped. ( I had been told it would arrive today, December **, ****.)*I wish the order would be delivered today, but it appears that it is yet to be shipped.*I would appreciate Amazon expediting the order so it gets here soon. I am the only user of this card. I did not charge anything on it between the two orders.*The only thing I can guess may have happened is that a charge was placed on my card inadvertently. If so, whomever incorrectly charged my card will find their error and correct it. *Again, I would appreciate Amazon sending my second order as soon as possible.*We frequently order from Amazon and have been Prime Members for many years.**Many thanks, Dr Virginia F French, retired.
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GetHuman1729500 confirmed the issue is fixed. Hooray!
Apr 22nd, 2019 5:05pm
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