Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1729500 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1729500's own words
An order was placed on December *, ****, and charged to the only card I use for Amazon. The order went through and has been delivered. No problem there.*On December *,****, a second order ****-*******-******* for $***.** ($***.** with discount) was placed on the same card. Initially the order appeared to go through fine. On December *, ****, I noticed a message in my account saying my order was not yet shipped. ( I had been told it would arrive today, December **, ****.)*I wish the order would be delivered today, but it appears that it is yet to be shipped.*I would appreciate Amazon expediting the order so it gets here soon. I am the only user of this card. I did not charge anything on it between the two orders.*The only thing I can guess may have happened is that a charge was placed on my card inadvertently. If so, whomever incorrectly charged my card will find their error and correct it. *Again, I would appreciate Amazon sending my second order as soon as possible.*We frequently order from Amazon and have been Prime Members for many years.**Many thanks, Dr Virginia F French, retired.
GetHuman1729500 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1729500 fixed the problem
We are waiting for GetHuman1729500 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.