Order * ***-*******-********See explanations for * problems:* *. Unacceptable deli...

GetHuman1654971's customer service issue with Amazon from November 2018

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The issue in GetHuman1654971's own words
Order * ***-*******-********See explanations for * problems:* *. Unacceptable delivery method.* *. Would like replacement item.***: I did not get an email saying a package of hair styling gel had been delivered. I checked today. Tracking ID TBA************ says the package was "left on the back porch," but the photo under the "Track Package" shows it was actually left leaning against a gate that is rarely used in winter. I found it under the snow, soggy and possibly frozen and thawed, as the temperature has gotten to the low teens.*We have a large covered front porch that (almost) every Amazon delivery driver manages to use. It's very obvious, much more so than the gate where this item was left.**. Since I don't know if it will be any good if it was frozen, please send a replacement.
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Amazon

Customer service issue
Reported by GetHuman1654971
Nov 29th, 2018 - 9 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Timeline
GetHuman1654971 started working on this issue
Nov 29th, 2018 6:57pm