Order * ***-*******-********See explanations for * problems:* *. Unacceptable deli...
GetHuman1654971's customer service issue with Amazon from November 2018
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The issue in GetHuman1654971's own words
Order * ***-*******-********See explanations for * problems:* *. Unacceptable delivery method.* *. Would like replacement item.***: I did not get an email saying a package of hair styling gel had been delivered. I checked today. Tracking ID TBA************ says the package was "left on the back porch," but the photo under the "Track Package" shows it was actually left leaning against a gate that is rarely used in winter. I found it under the snow, soggy and possibly frozen and thawed, as the temperature has gotten to the low teens.*We have a large covered front porch that (almost) every Amazon delivery driver manages to use. It's very obvious, much more so than the gate where this item was left.**. Since I don't know if it will be any good if it was frozen, please send a replacement.
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