Order * ***-*******-********See explanations for * problems:* *. Unacceptable deli...

GetHuman1654971's customer service issue with Amazon from November 2018

85983 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1654971 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1654971's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1654971 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1654971's own words
Order * ***-*******-********See explanations for * problems:* *. Unacceptable delivery method.* *. Would like replacement item.***: I did not get an email saying a package of hair styling gel had been delivered. I checked today. Tracking ID TBA************ says the package was "left on the back porch," but the photo under the "Track Package" shows it was actually left leaning against a gate that is rarely used in winter. I found it under the snow, soggy and possibly frozen and thawed, as the temperature has gotten to the low teens.*We have a large covered front porch that (almost) every Amazon delivery driver manages to use. It's very obvious, much more so than the gate where this item was left.**. Since I don't know if it will be any good if it was frozen, please send a replacement.
GetHuman1654971 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1654971 fixed the problem
We are waiting for GetHuman1654971 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1654971 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1654971
Nov 29th, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 85983 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1654971 started working on this issue
Nov 29th, 2018 6:57pm