Hello,*My order placed on Nov. ** of six notebooks had a guaranteed delivery date of Su...

GetHuman-karmaroc's customer service issue with Amazon from November 2018

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The issue in GetHuman-karmaroc's own words
Hello,*My order placed on Nov. ** of six notebooks had a guaranteed delivery date of Sunday, Nov. **. I needed them for a class on Monday, which is why I didn’t choose the “no rush” shipping option. Then I got a notification that they would arrive Monday (Nov **). When they didn’t, I got another notifications saying they are now expected to arrive Nov. **-**, nearly a week after placing the order. This is not right. Had I known it would take a week, I would have purchased them somewhere else, and that would’ve been fine. But instead, I gave you my business and you didn’t hold up your end of the purchase agreement, which really is false advertising. The primary reason I buy Amazon Prime subscription is for free and fast shipping. I very seldom use any of its other features included in a subscription. Please tell me how you will make this right.*Thanks,*Lauren
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Amazon

Customer service issue
Reported by GetHuman-karmaroc
Nov 27th, 2018 - 9 mons ago
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GetHuman-karmaroc started working on this issue
Nov 27th, 2018 3:23pm