I received two packages today and one last week. I did receive the packages. My concern...

GetHuman1633376's customer service issue with Amazon from November 2018

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The issue in GetHuman1633376's own words
I received two packages today and one last week. I did receive the packages. My concern is how the USPS said they were received. It said "Your package was handed off directly." when it was not. Last week I was out of town so it could not have been handed off directly. It was in the mail box when I got home. Today I was not home and so they could not have been handed to me. One was on the porch and one was in the mail box. My concern is by labeling them handed off directly when they were not and they were not delivered to me. I have had packages that have gotten lost before but if I called and it said it was handed off directly when it was not am I going to be told that it was handed off directly so there is nothing we can do about it. I really need to know before I order any more from Amazon.Thank you!
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Amazon

Customer service issue
Reported by GetHuman1633376
Nov 27th, 2018 - 9 mons ago
I have an issue with Amazon too
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