Order * ***-*******-*********On Nov. *th our delivery was left at our doorstep. The pad...

GetHuman1629399's customer service issue with Amazon from November 2018

83973 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1629399 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1629399's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1629399 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1629399's own words
Order * ***-*******-*********On Nov. *th our delivery was left at our doorstep. The padded envelope was open and the ordered item missing. I would think that if anyone were to steal the package they wouldn't take the time to remove the contents. I called immediately and was told the the $**.** would be refunded to the account that was used. I just got off the phone with your customer service dept. who told me the refund was processed the same day. I checked again and it never was put back. I only see the original charge on November *rd. Can you check on this and advise.**John Gould*Account is in Amy Gould's name.
GetHuman1629399 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1629399 fixed the problem
We are waiting for GetHuman1629399 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1629399 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1629399
Nov 26th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 83973 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1629399 started working on this issue
Nov 26th, 2018 6:04pm