My business gave an amazon gift card as a gift to another business. They have come back...

GetHuman-clarere's customer service issue with Amazon from November 2018

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The issue in GetHuman-clarere's own words
Find out who used it ... My business gave an amazon gift card as a gift to another business. They have come back stating they are having issues using the card. After getting a photo of the gift card I attempted to apply it to our business account and it said the gift card had already been applied to another account. Is there a way we can find out who used the gift card before I send another one?
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Amazon

Amazon Gift Card
Customer service issue
Reported by GetHuman-clarere
Nov 2nd, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-clarere started working on this issue
Nov 2nd 12:42pm