Ordered one textbook on Lighting. Paid extra for faster shipping since not Amazon Prime...

GetHuman1452059's customer service issue with Amazon from October 2018

3 views | 70262 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1452059 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1452059's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1452059 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman1452059's own words
Ordered one textbook on Lighting. Paid extra for faster shipping since not Amazon Prime product. Much needed to receive By Monday for study all day Tues( today) Notified delay in delivery. Not until tonight. Also second identical book with same extra shipping fees was in my cart. I only ordered one.. *I would like the extra payment I added for * day shipping reimbursed. I canceled second order which I didnt order.. or If I did, canceled since need the One text book. If I wanted two.. wouldnt order separately to same address and two separate UPS two day fees. I have been Amazon Prime member and pay separate account for my daughter and am very disappointed that the product did not arrive as expected and I am not sure it will arrive tonight , as shown by UPS. I contacted UPS and informed me that Amazon would be responsible for any refund issues. Thank you .

GetHuman1452059 did not yet indicate what Amazon should do to make this right.

How GetHuman1452059 fixed the problem

We are waiting for GetHuman1452059 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1452059 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1452059
Oct 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 70262 others
0 customers following this

Timeline

GetHuman1452059 started working on this issue
Oct 30th, 2018 6:46pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies