Ordered one textbook on Lighting. Paid extra for faster shipping since not Amazon Prime...

GetHuman1452059's customer service issue with Amazon from October 2018

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The issue in GetHuman1452059's own words
Ordered one textbook on Lighting. Paid extra for faster shipping since not Amazon Prime product. Much needed to receive By Monday for study all day Tues( today) Notified delay in delivery. Not until tonight. Also second identical book with same extra shipping fees was in my cart. I only ordered one.. *I would like the extra payment I added for * day shipping reimbursed. I canceled second order which I didnt order.. or If I did, canceled since need the One text book. If I wanted two.. wouldnt order separately to same address and two separate UPS two day fees. I have been Amazon Prime member and pay separate account for my daughter and am very disappointed that the product did not arrive as expected and I am not sure it will arrive tonight , as shown by UPS. I contacted UPS and informed me that Amazon would be responsible for any refund issues. Thank you .

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Customer service issue
Reported by GetHuman1452059
Oct 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 70262 others
0 customers following this


GetHuman1452059 started working on this issue
Oct 30th, 2018 6:46pm

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