Hello, several times I have reached out to Amazon about items being ordered on my accou...

GetHuman-yougotma's customer service issue with Amazon from October 2018

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Hello, several times I have reached out to Amazon about items being ordered on my account and paid for with the card I have on file with Amazon. *Tonight, to more items. One for *$*.**, order * D**-*******-*******.*(The sponge Bob movie) Sponge out of water.*Another order for $**.** *order * D**-*******-*******(Hotel Transylvania)*I did live chat with so called customers service. As soon as I reported this $*.** problem to them, they claim to be sending my complaint to security Service with Amazon. But shortly and that, the $**.** payment showed up on my Gmail Alert. I have since then delete it my payment methods with amazon. I have changed my security code to my account. I should not have had to do that because I have Face recognition for my account with Amazon. Please get to the bottom of this problem and put my money for these two orders I have here back on my card please. Or because I have deleted my cards from my account, a gift card would to acceptable. *I really hope you find out the answer to my problem.*Thank you.
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Customer service issue
Reported by GetHuman-yougotma
Oct 21st, 2018 - 3 mons ago
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Oct 21st, 2018 4:09am