Hello, several times I have reached out to Amazon about items being ordered on my accou...

GetHuman-yougotma's customer service issue with Amazon from October 2018

2 views
 | 
64850 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-yougotma to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-yougotma's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yougotma may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-yougotma's own words
Hello, several times I have reached out to Amazon about items being ordered on my account and paid for with the card I have on file with Amazon. *Tonight, to more items. One for *$*.**, order * D**-*******-*******.*(The sponge Bob movie) Sponge out of water.*Another order for $**.** *order * D**-*******-*******(Hotel Transylvania)*I did live chat with so called customers service. As soon as I reported this $*.** problem to them, they claim to be sending my complaint to security Service with Amazon. But shortly and that, the $**.** payment showed up on my Gmail Alert. I have since then delete it my payment methods with amazon. I have changed my security code to my account. I should not have had to do that because I have Face recognition for my account with Amazon. Please get to the bottom of this problem and put my money for these two orders I have here back on my card please. Or because I have deleted my cards from my account, a gift card would to acceptable. *I really hope you find out the answer to my problem.*Thank you.
GetHuman-yougotma did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-yougotma fixed the problem
We are waiting for GetHuman-yougotma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-yougotma fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-yougotma
Oct 21st, 2018 - 25d ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 64850 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-yougotma started working on this issue
Oct 21st 4:09am