Dear sir*madam,*With reference to above mentioned subject, it is to say that I had boo...
GetHuman1382785's customer service issue with Amazon from October 2018
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The issue in GetHuman1382785's own words
Dear sir*madam,*With reference to above mentioned subject, it is to say that I had booked MI Android TV ** inch on * th october against my order id Order* ***-*******-*******. The delivery date was given ** th october **** with tracking ID ********* through GATI service. On today the last day, I called your customer care executive then it was given assurance that product would be deliverd today . Meanwhile I called Gati service customer no., it was also given assurances that "product would must be delivered today. If not delivered today, then there is no commitment for delivery on sunday then by monday, it would be got." *I waited till evening , then i called for delivery the product from your customer service, then it was told that at **: **PM, your product has been out for delivery* that the place where is product it is nearer to you, it takes short time for reaching you, by saying keep patience, it was assured.*Afterwards i called Gati service it was same thing was said at callcost of ** minute *RS. call had been put on hold * minutes then by saying that customer care agent is busy on another call. After contacting, I asked for mobile no. of delivery agent then it was told that there is no rule for disclosing the number.This was not happened one time, it was repeated whenever I call. In this my *** Rs had spent in contacting gati service. *If contacted with your customer care, the same thing as i track on the internet was told. I mean to say if i myself can track then the samething is why told. No body communicated with your carrier service. Every time ( ** times) It was given false assurances.*Finally I call on **: ** PM, after getting frustration then it was told that the product would be delivered within ** hours.*I mean to tell this conversation that if your care customer executive cannot help to solve then why 'keep waiting , is said.GATI has also tortured my mind. You have made this service for giving trouble instead of product. It seems that.*Your Customer service and carrier service is so bad that gave me lesson that 'Dont Purchase on this Amazon otherwise you will be next time become lunatic.*if you want proof then you can listen your recording call of qualitative and high skilled that happens with own customer.**Very Very Thanks
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