My grand kids must have ordered sam and cat prime videos. I called about this last mon...

GetHuman-cottonta's customer service issue with Amazon from October 2018

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The issue in GetHuman-cottonta's own words
My grand kids must have ordered sam and cat prime videos. I called about this last month. The problem is only * of the * prime video payments were returned. Maybe I should have made it more clear that all the sam and cat prime videos were ordered. Four seperate transactions. I would appreciate receiving the other * refunds on my AMEX card. If you check you will see those prime video purchases were never watched.*Thank you*jdlunday
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Customer service issue
Reported by GetHuman-cottonta
Oct 13th, 2018 - 3 mons ago
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GetHuman-cottonta started working on this issue
Oct 13th, 2018 1:01am