CASE * ***********On Sept. **th, our store: Silicon Valley Air Expert, the selling priv...

GetHuman-airdog's customer service issue with Amazon from October 2018

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The issue in GetHuman-airdog's own words
CASE * ***********On Sept. **th, our store: Silicon Valley Air Expert, the selling privilege was removed. *On Sept. **th, we had responded to appeal the case. *And then on Sept **th, we received the same letter as the first time on Sept. **th, requesting more information. *I responded to the email, and asked what exactly information you needed, but without any response. *We would like to collaborate on investigating the case, however, we would appreciate if you could let me know what exactly information you need us to provide. But we could not get any details from Amazon team. *We are a team of people and depend on Amazon to make a living. The store was closed for **-day, our goods was on hold and our revenue was also on hold... This is a big loss for our small company. I would really appreciate if we could talk to someone and get the problem solved ASAP. We would really appreciate some feedback. Thanks!*Yan, ***-***-****

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Amazon

Customer service issue
Reported by GetHuman-airdog
Oct 8th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 58048 others
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Timeline

GetHuman-airdog started working on this issue
Oct 8th, 2018 7:20am